{"id":7909,"date":"2023-10-06T07:48:30","date_gmt":"2023-10-06T07:48:30","guid":{"rendered":"https:\/\/demo.exptheme.com\/unsen\/?page_id=7909"},"modified":"2023-10-07T03:43:32","modified_gmt":"2023-10-07T03:43:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/demo.exptheme.com\/unsen\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7909\" class=\"elementor elementor-7909\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-0664dbd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0664dbd\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\r\n\r\n                \r\n                <div class=\"elementor-container elementor-column-gap-no \">\r\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d82323e\" data-id=\"d82323e\" data-element_type=\"column\">\r\n         \r\n                    \r\n\r\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                    \t\t<div class=\"elementor-element elementor-element-68d6093 elementor-widget__width-initial elementor-widget elementor-widget-unsen_accordion\" data-id=\"68d6093\" data-element_type=\"widget\" data-widget_type=\"unsen_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion-widget layout-2\">\r\n\t<div class=\"widget-wrap\">\r\n\t\t\t\t\t<div class=\"accordion-item is-active\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">Do I need to open an account in order to shop with you?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tNo, you don\u2019t need to. You can make purchases and check out as a guest everytime.<br>\n<br>\nHowever, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">How do I create an account?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tPlease click on \u201cLogin\/Register\u201d followed by \u2018Create An Account\u2019 and fill in your personal particulars.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">How do I order?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tShop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">How do I pay for my orders?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tWe accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">Can I amend and cancel my order?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tUnfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">I have a discount code, how can I use it?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tKey in the voucher code at the field \u201cVoucher Code\u201d and click \u201cAdd\u201d in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">How will I know if my order is confirmed?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tAfter you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in \u201cMy Account\u201d if you are a registered user.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-item\">\r\n\t\t\t\t<div class=\"accordion-item-inner\">\r\n\t\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t\t<span class=\"title-text\">I have problems adding items to my shopping cart?<\/span>\r\n\t\t\t\t\t\t<span class=\"title-icon\">\r\n\t\t\t\t\t\t\t<i class=\"UI-angle-down\"><\/i>\r\n\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\tYou will be able to add the items as long as it is available. There could be an instance where the item is in someone else\u2019s shopping cart hence the status of the items is reflected as \u201cTemporarily Unavailable\u201d.\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do I need to open an account in order to shop with you? No, you don\u2019t need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/pages\/7909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/comments?post=7909"}],"version-history":[{"count":0,"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/pages\/7909\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.exptheme.com\/unsen\/wp-json\/wp\/v2\/media?parent=7909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}