{"id":1099,"date":"2019-08-22T04:27:01","date_gmt":"2019-08-22T04:27:01","guid":{"rendered":"http:\/\/dev.joomexp.com\/wordpress\/alacarte\/?page_id=1099"},"modified":"2022-07-25T09:12:44","modified_gmt":"2022-07-25T09:12:44","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/demo.exptheme.com\/alacarte\/?page_id=1099","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

[vc_row][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2229%22%7D%5D” el_id=”1566457513174-a37e0d5f-8c4e”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][red_heading layout_template=”3″ heading_text=”ABOUT RESTAURANT” heading_tag=”” show_heading2=”” desc_text=””][vc_column_text css=”.vc_custom_1566458224236{padding-top: 9px !important;}”]Can\u2019t find it here? Contact us<\/a> please![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2248%22%7D%5D” el_id=”1564650626483-26ee4411-328d”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][vc_tta_accordion active_section=”2″][vc_tta_section title=”How do I make a booking?” tab_id=”1564644786296-f2c8512c-ea06″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I be certain my booking’s been received?” tab_id=”1564644869342-d2600be4-828d”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I don’t reconfirm my booking?” tab_id=”1564644868733-fa0a88aa-419a”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I’m sure I’ve booked, but I haven’t had confirmation – what now?” tab_id=”1564644866668-a3324dd5-2dcf”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2256%22%7D%5D” el_id=”1564650854164-90bc680b-b217″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][red_heading layout_template=”3″ heading_text=”BOOKING SERVICE” heading_tag=”” show_heading2=”” desc_text=””][vc_column_text css=”.vc_custom_1566458224236{padding-top: 9px !important;}”]Can\u2019t find it here? Contact us<\/a> please![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2248%22%7D%5D” el_id=”1566458538487-b1fadb1a-2bf9″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][vc_tta_accordion active_section=””][vc_tta_section title=”What happens if I’m running late?” tab_id=”1566458528467-ea357154-8c83″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I get to the restaurant and they don’t have my booking?” tab_id=”1566458528509-075a9c83-2fe5″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I cancel a booking?” tab_id=”1566458528551-99d95492-266b”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Why do you need my email address?” tab_id=”1566458528604-c1128c4b-66b4″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2256%22%7D%5D” el_id=”1566458918421-98fd9494-fb1c”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][red_heading layout_template=”3″ heading_text=”OUR WORK” heading_tag=”” show_heading2=”” desc_text=””][vc_column_text css=”.vc_custom_1566458224236{padding-top: 9px !important;}”]Can\u2019t find it here? Contact us<\/a> please![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2248%22%7D%5D” el_id=”1566458939292-738d155b-9564″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][vc_tta_accordion active_section=””][vc_tta_section title=”How much do I have to pay for my booking?” tab_id=”1566458949111-49cb6a98-d3b3″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I purchase a Deal?” tab_id=”1566458949162-fee7cb21-111a”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I get to the restaurant and they won’t honour my deal?” tab_id=”1566458949202-9f405a23-7734″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I can see my favourite restaurant on the site – but I can’t book with them. What can I do?” tab_id=”1566458949253-042a61ca-21cd”][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link in your reminder email. If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners to follow this up with a call direct to the restaurant.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][red_emptyspace values=”%5B%7B%22screen_size_max%22%3A%22991%22%2C%22height%22%3A%2255%22%7D%2C%7B%22screen_size_min%22%3A%22992%22%2C%22height%22%3A%2298%22%7D%5D” el_id=”1564653572843-5dad5d25-dad9″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2229%22%7D%5D” el_id=”1566457513174-a37e0d5f-8c4e”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][red_heading layout_template=”3″ heading_text=”ABOUT RESTAURANT” heading_tag=”” show_heading2=”” desc_text=””][vc_column_text css=”.vc_custom_1566458224236{padding-top: 9px !important;}”]Can\u2019t find it here? Contact us please![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][red_emptyspace values=”%5B%7B%22height%22%3A%2248%22%7D%5D” el_id=”1564650626483-26ee4411-328d”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”bottom-to-top”][vc_column][vc_tta_accordion active_section=”2″][vc_tta_section title=”How do I make a booking?” tab_id=”1564644786296-f2c8512c-ea06″][vc_column_text]We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead, we’ll also […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1099","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/pages\/1099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1099"}],"version-history":[{"count":1,"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/pages\/1099\/revisions"}],"predecessor-version":[{"id":2031,"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=\/wp\/v2\/pages\/1099\/revisions\/2031"}],"wp:attachment":[{"href":"https:\/\/demo.exptheme.com\/alacarte\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}